Avoiding Common HIPAA Pitfalls: Top 10 Tips
1. BE AWARE THAT PHI IS EVERYWHERE
PHI's incredibly broad definition (see reverse, Tip No. 1) includes many common identifiers such as name, address, birth date, and social security number if they can be associated with health data content, which is usually the case in a health care environment.
2. REVIEW OF ANOTHER PHYSICIAN'S PATIENT, REQUESTED OR NOT
Collegiality is not an exception under HIPAA. Except in formally conducted peer review or quality assurance meetings, be very careful when another physician requests that you review PHI. Unless you are a treating or consulting physician for that patient (and the medical record reflects that status) do not access PHI.
3. ACCESSING PHI WHEN NOT TREATING PATIENT
As a physician, you may find yourself in health care environments (whether physically or virtually) in which you are not treating a patient. Medical records systems may contain PHI for patients that are not yours. You may be present in a health care facility where you do not have clinical privileges. Be aware that these situations pose risk and avoid them.
4. DON’T DO IT BECAUSE OTHERS DID IT
HIPAA implementation is far from perfect. As a physician, make sure you are safeguarding PHI of your patients and not accessing PHI of patients that are not yours, even if others do so, as that will not provide you a defense.
5. AUDIO OR VIDEO RECORDING OF EVENTS
While it may not be illegal in your state to record a conversation over the phone or in person if you are a party to it (check state law), surreptitious audio or video recording in health care environments should be absolutely avoided.
6. USE APPROPRIATE LOCKS AND SAFEGUARDS
Whether PHI is in electronic form or hard copy, it must be secured pursuant to HIPAA's specific requirements. Hard copies should be locked in a file cabinet or desk drawer in a locked office while unencrypted electronic information should be password protected and properly safeguarded with firewalls. HIPAA compliant policies and procedures must be observed at all times.
7. MOBILE DEVICES POSE SPECIAL RISK
Physicians should strictly observe certain protocols with any mobile devices that contain PHI, including maintaining physical control at all times, using encryption and passwords, installing firewall and remote disabling software, using adequate security when using public Wi-Fi networks, and deleting all PHI before discarding any device.
8. FORWARDING PHI FOR BUSINESS, LEGAL, OR ANY REASONS
Attorneys, accountants, and business advisors are business associates (see reverse, Tip No. 3). If you forward PHI in any form, you must sign an appropriate BAA with them and comply with it. Also, unless an employee, any third-party/vendor who has access to PHI is a business associate, including copy services, experts, storage facilities, and other third parties. Janitorial services that "incidentally" have contact with PHI do not require a BAA.
9. FORMAL HEALTH CARE OPERATIONS (INCLUDING PEER REVIEW) ARE EXEMPTED
But a physician must operate within these formal channels and privileges by complying with all policies and procedures, and not outside of them. If you are the subject of the peer review, get the advice of a health care attorney to make sure you are able to defend yourself without violating HIPAA.
10. DON'T BE A TARGET
HIPAA violations have now become the focus of many health care entities, especially given visible public enforcement efforts and current technology that makes them easier to prove. Avoid even the appearance of HIPAA a violation and consult with a health care attorney if any issues arise.